Ease of Doing Business / Citizen Centric Services

Notification

Notification No. Date Subject Download
70-IT & eGov/UDMA/E 721215 10-03-2025 Notification regarding Online Grievance Mechanism with detailed SOPs including an escalation matrix with timelines, and, for reverting to business for Siliguri Jalpaiguri Development Authority Download Button
69-IT & eGov/UDMA/E 721215 10-03-2025 Notification regarding Online Grievance Mechanism with detailed SOPs including an escalation matrix with timelines, and, for reverting to business for Haldia Development Authority Download Button
68-IT & eGov/UDMA/E 721215 10-03-2025 Notification regarding Online Grievance Mechanism with detailed SOPs including an escalation matrix with timelines, and, for reverting to business for New Town Kolkata Development Authority Download Button
67-IT & eGov/UDMA/E 721215 10-03-2025 Notification regarding Online Grievance Mechanism with detailed SOPs including an escalation matrix with timelines, and, for reverting to business for Asansol Durgapur Development Authority Download Button
32-IT & eGov/UDMA/E 721215 12-02-2025 Notification regarding Sewerage related charges and tariff for Commercial and Industrial Users Download Button
21-IT & eGov/UDMA/E 721215 04-02-2025 Notification regarding risk categorization for Online Building Plan Approval System (OBPAS) Download Button
20-IT & eGov/UDMA/E 721215 04-02-2025 Notification regarding dispute redressal mechanism system in the Building Regulation / code  Download Button
05/IT & eGov/UDMA/E 721215 06-01-2025 Mandates for successful implementation of the online service for Permission for Sewer Connection in Municipal areas Download Button
04-IT & eGov/UDMA/E 721215 06-01-2025 Notification regarding Online Grievance Mechanism with detailed SOPs including an escalation matrix with timelines, and, for reverting to business Download Button
1713-UDMA-18011(12)/34/2023-IT SEC-Dept. of UDMA-Part(1) 04-10-2024 Notification about the incorporation of formal land use planning and zoning regulations Download Button
443-IT & eGov/UDMA/E 721215 04-10-2024 Certificate of non-availability of water through existing online water connection system shall henceforth be available in the OBPAS (e-Grihanaksha) and online water connection system of the concerned Development Authority Download Button
442-IT & eGov/UDMA/E 721215 04-10-2024 Introduce an online system for Permission for alteration and addition/renewal/revalidation of building and Permission for demolition and reconstruction of Building Download Button
441-IT & eGov/UDMA/E 721215 04-10-2024 Mandating sustainable water use practices such as Rainwater harvesting as a mandatory requirement while providing construction for new buildings and as a mandatory requirement for availing utility connection in new / exsisting buildings Download Button
439-IT & eGov/UDMA/E 721215 04-10-2024 Inspection Procedure & Checklist for Permission for Alteration and addition/revision/revalidation & Permission for Demolition and Reconstruction of Building Download Button
437-IT & eGov/UDMA/E 721215 04-10-2024 Mandating sustainabler water use practices such as solid waste/bio-sludge management as solid waste/ bio-sludge management as a mandatory requirement while providing construction permits for new buildings and as a mandatory requirement for availing utility connections in new/ existing buildings Download Button
436-IT & eGov/UDMA/E 721215 04-10-2024 Mandates for successful implementation of the online service for Certificate of Non-availability of water through existing online water connection system Download Button
435-IT & eGov/UDMA/E 721215 04-10-2024 Mandates for successful implementation of the online service for permission for Alteration and addition/revision//revalidation & Demolition and Reconstruction of Building Plan Download Button
434-IT & eGov/UDMA/E 721215 04-10-2024 Memorandum regarding online dashboard for Water Pressure and Water Quality Download Button
433-IT & eGov/UDMA/E 721215 04-10-2024 Notification regarding external water installation work typically carried out by a licensed professional/contractor/company Download Button
432-IT & eGov/UDMA/E 721215 04-10-2024 Notification regarding internal water installation work typically carried out by a licensed professional/contractor/company Download Button
431-IT & eGov/UDMA/E 721215 04-10-2024 Notification regarding qualification of the third party carrying out water installation works Download Button
415-IT & eGov/UDMA/E 721215 27-09-2024 Notification regarding Online Dashboard Download Button
414-IT & eGov/UDMA/E 721215 27-09-2024 Notification regarding planned outage for carrying out maintenance or repair works for Water Connection Download Button
413-IT & eGov/UDMA/E 721215 27-09-2024 Notification regarding penalties, where applicable, in the uniform building code/building by-law for professionals including architects and engineers engaged in the construction process Download Button
634/MA/O/C-4/1M-31/2015(Pt-V) 23-08-2023 Timeline for Name Change in Water Connection (Citizen) Download Button
464/MA/O/C-4/1M-31/2015(Pt-V) 16-06-2023 Notification regarding Name Change in Water Connection (Citizen) Download Button
1034/MA/O/C-4/1M-31/2015(Pt-V) 20-10-2022 Timeline for Name Change in Water Connection/Bill in the Development Authorities Download Button
1030/MA/O/C-4/1M-31/2015(Pt-V) 19-10-2022 Notification regarding Name Change in Water Connection of the concerned Development Authority on successful recipt of trigger from e-Nathikaran Download Button
1029/MA/O/C-4/1M-31/2015(Pt-V) 19-10-2022 Notification regarding Name Change in Water Connection (Citizen) Download Button
1910-T&CP 21-09-2022 Notification regarding fee or price for supplying water for the indivitual domestic use of the citizens of urban areas Download Button
896/MA/O/C-4/1M-31/2015 (Pt-V) 01-09-2022 Inspection Procedure & Checklist for Issuance of Plinth Level Completion & Occupancy Certificate Download Button
819/MA/O/C-4/1M-31/2015 (Pt-V) 08-08-2022 Standard Operating Procedure (SOP) for holding the inspection of buildings of Medium Risk category Download Button
782/MA/O/C-4/1M-31/2015 (Pt. - V) 25-07-2022 Notification regarding impositation of service charges for effecting the mutation of holding in Municipal Corporation Download Button
781/MA/O/C-4/1M-31/2015 (Pt. - V) 25-07-2022 Notification regarding impositation of service charges for effecting the mutation of holding in Municipality or Notified Area Authority Download Button
756/MA/O/C-4/1-31/2015(Pt-V) 18-07-2022 Mandates for successful implementation of online service of Issuance of the No Dues Certificate of Water Charges by the Development Authorities Download Button
730/MA/O/C-4/1M-31//2015(Pt-V) 11-07-2022 Mandates for successful implementation of online service of Issuance of the No Dues Certificate of Property Tax by the Municipal Corporation / Municipality / NAA . This Order is issued in cancellation of the earlier order vide no. 717/MA/O/C-4/1M-31/2015(Pt-V) Download Button
717/MA/O/C-4/1M-31/2015(Pt-V) 07-07-2022 Mandates for successful implementation of online service of Issuance of the No Dues Certificate of Property Tax by the Municipal Corporation / Municipality / NAA  Download Button
716/UDMA-15011(24)/14/2022-LS-MA SEC 07-07-2022 Order regarding inspection for Municipal Mutation in Municipal Corporation Download Button
710/UDMA-15011(24)/14/2022-LS-MA SEC 06-07-2022 Order regarding inspection for Municipal Mutation in Municipality Download Button
661/MA/O/C-4/1M-31/2015(Pt-V) 23-06-2022 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
662/MA/O/C-4/1M-31/2015(Pt-V) 23-06-2022 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipalities shall be added Download Button
665/UDMA-15011(24)/11/2021-LS-MA-SEC 23-06-2022 Standard Operating Procedure (SOP) for the Self-certification of the Low risk building Download Button
611/MA/O/C-4/1M-31/2015(Pt-V) 10-06-2022 Notification regarding empanelment of technical person (Structural Engineer(I and II), Geo-technical Engineer (I and II) and Structural Reviewer) Download Button
448/MA/O/C-4/1M-31/2015(Pt.-V) 25-04-2022 Order regarding mandatory upoloading the inspection report online after completion of road restoration work Download Button
908-T&CP 02-05-2022 Notification regarding Annual municipal Charges of Trade Licese (CE) as on 30th April 2022 Download Button
665-T&CP 05-04-2022 Notification regarding Standardization of Annual charges for the online issuance of Certificate of Enlistment for Trades, Professional and Calling in all the ULBs of the state Download Button
172/UDMA-15011(24)/11/2021-LS-MA SEC 11-02-2022 Partial modification of this Department earlier order vide no. 1210/UDMA-15011(24)/11/2021-LS-MA SEC regarding certification related to Risk Classification of Building Download Button
173/UDMA-15011(24)/11/2021-LS-MA SEC 11-02-2022 Standard Operating Procedure (SOP) for 3rd party inspection of the medium risk building in different stages of construction Download Button
1658/MA/O/C-4/1M-31/2015(Pt-IV) 22-12-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipalities shall be added Download Button
1659/MA/O/C-4/1M-31/2015(Pt-IV) 22-12-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
1559/MA/O/C-4/1M-31/2015(Pt-IV) 30-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipalities shall be added Download Button
1560/MA/O/C-4/1M-31/2015(Pt-IV) 30-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
1527/MA/O/C-4/1M-31/2015(Pt-IV) 25-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipalities shall be added Download Button
1528/MA/O/C-4/1M-31/2015(Pt-IV) 25-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
1455/MA/O/C-4/1M-31/2015(Pt-IV) 16-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipalities shall be added Download Button
1456/MA/O/C-4/1M-31/2015(Pt-IV) 16-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
1418/MA/O/C-4/1M-31/2015(Pt-IV) 08-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added  Download Button
1419/MA/O/C-4/1M-31/2015(Pt-IV) 08-11-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipalities shall be added Download Button
1395/MA/O/C-4/1M-31/2015(Pt-IV) 01-11-2021 Order regarding introduce Online Single Window System for the issuance of Construction Permission through CAF with effect from 16th November, 2021 Download Button
1360/MA/O/C-4/1M-31/2015(Pt-IV) 27-10-2021 Amendment of Annexure-I of trades, trade names and corresponding annual fees for the Municipalities shall be added Download Button
1361/MA/O/C-4/1M-31/2015(Pt-IV) 27-10-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
1318/MA/O/C-4/1M-31/2015(Pt-IV) 04-10-2021 Amendment of Annexure-I of trades, trade names and corresponding annual fees for the Municipalities shall be added Download Button
1319/MA/O/C-4/1M-31/2015(Pt-IV) 04-10-2021 Amendment of Annexure-I of trades, trade names and corresponding annual application fees for the Municipal Corporations shall be added Download Button
1294/MA/O/C-4/1M-31/2015(Pt-IV) 30-09-2021 Amendment of Annexure-I of trades, trade names and corresponding annual fees for the Municipalities shall be added Download Button
1295/MA/O/C-4/1M-31/2015(Pt-IV) 30-09-2021 Amendment of Annexure-I of trades, trade names and corresponding annual fees for the Municipal Corporations shall be added Download Button
1298/MA/O/C-4/1M-31/2015(Pt-IV) 30-09-2021 Amendment of Annexure-I of trades, trade names and corresponding annual fees for the Municipalities shall be added Download Button
1299/MA/O/C-4/1M-31/2015(Pt-IV) 30-09-2021 Amendment of Annexure-I of trades, trade names and corresponding annual fees for the Municipal Corporations shall be added Download Button
1234/MA/O/C-4/1M-31/2015(Pt-IV) 13-09-2021 Order regarding Certificate of Enlistment (Trade License) in Real Time mode Download Button
1210/UDMA-15011(24)/11/2021-LS-MA SEC 07-09-2021 Partial modification of this Department earlier order vide no. 974/UDMA-15011(24)/11/2021-LS-MA SEC regarding certification related to Risk Classification of Building Download Button
976/MA/O/C-4/1M-31/2015(Pt-IV) 02-08-2021 Order regarding introduce Online Single Window System for the issuance of Construction Permission through CAF with effect from 16th August, 2021 Download Button
974/UDMA-15011(24)/11/2021-LS-MA SEC 02-08-2021 Revised order regarding certification related to Risk Classification of Building Download Button
957/MA/O/C-4/3R-4/2015(Pt.-IV) 27-07-2021 Amendments of the guidelines in Annexure-I of trade, trade names and the corresponding annual application fees for the Municipalities Download Button
958/MA/O/C-4/3R-4/2015(Pt.-IV) 27-07-2021 Amendments of the guidelines in Annexure-I of trade, trade names and the corresponding annual application fees for the Municipal Corporation Download Button
936/MA/O/C-4/3R-4/2015 (Pt-IV) 22-07-2021 Amendment in the Guidelines in relation to enlistment of Professional, Trade and Calling in the Municipal areas Download Button
937/MA/O/C-4/3R-4/2015 (Pt-IV) 22-07-2021 Amendment in the Guidelines in relation to enlistment of Professional, Trade and Calling in the Municipal Corporation Download Button
861/MA/O/C-4/1M-31/2015(Pt-IV) 23-06-2021 Mandates for successful implementation of online service of Issuance of the Permission of Sewer connection for industrial building in Municipal areas Download Button
837/MA/O/C-4/3R-4/2015(Pt.-IV) 18-06-2021 Amendment in the Guidelines in relation to enlistment of Professional, Trade and Calling in the Municipalities Download Button
838/MA/O/C-4/3R-4/2015(Pt.-IV) 18-06-2021 Amendment in the Guidelines in relation to enlistment of Professional, Trade and Calling in the Municipal Corporation Download Button
1180/MA/O/C-4/1M-31/2015(Pt-IV) 31-12-2020 Notification regarding empanelled technical personnel for Construction Permit Download Button
1085/MA/O/C-4/1M-31/2015 (Pt-IV) 08-12-2020 Four online services viz. Mobile Tower approval, Signage License for advertisement, Storage permission for constructionmaterials and Movie shooting permission, there is provision of renewal only for the service of Signage License for advertisement and no other services as per the list above has the provision of renewal of the permission order/approval after scheduled period Download Button
1084/MA/O/C-4/1M-31/2015 Pt IV 08-12-2020 Empanelled technical personel of the applicable category responsible for certification of the building s based on the risk categorisation, as applicable differently for each risk category and as detailed in this Department's Oreder No. 161/MA/O/C-4/1M-31/2015 Pt. - III dated 19-02-2020 Download Button
1083/MA/O/C-4/1M-31/2015 Pt IV 08-12-2020 In partial modification of the earlier memorandum issued by this Department vide no. 634/MA/O/C-4/1M-31/2015 (Pt.I) dated 20th September, 2017 Download Button
1032/MA/O/C-4/1M-31/2015(Pt. III) 30-11-2020 Water Tariff for Industrial and Commercial users Download Button
1031/MA/O/C-4/3R-4/2015 (Pt-IV) 30-11-2020 Amendment of the Guideline in relation to the Enlistment of the Professional, Trades and Calling in the Municipal Corporation areas Download Button
1030/MA/O/C-4/3R-4/2015 (Pt-IV) 30-11-2020 Amendment of the Guideline in relation to the Enlistment of the Professional, Trades and Calling in the Municipal areas Download Button
1019/MA/O/C-4/1M-31/2015 Pt IV 26-11-2020 Common Application Form will be developed for Certificate of Enlistment (Trade License) and Registration of Shops & Establishment Download Button
1018/MA/O/C-4/1M-31/2015 Pt IV 26-11-2020 e-Integration of the web portal of online mutation of the UD & MA Department (www.wburbanservices.org) has already been made with the web portal of the Department of Registration and Stamp Revenue viz. e-nathikaran (www.wbregistration.gov.in) Download Button
971/MA/O/C-4/1M-31/2015(Pt-IV) 10-11-2020 Mandates for successful implementation of online service of Issuance of the Permission of construction/erection of ground based or roof based mobile towers Download Button
970/MA/O/C-4/1M-31/2015(Pt-IV) 10-11-2020 Mandates for successful implementation of online service of Permission of displaying advertisement on site(s) Download Button
969/MA/O/C-4/1M-31/2015(Pt-IV) 10-11-2020 Mandates for successful implementation of online service of Issuance of the Permission of storage/stacking of construction materials Download Button
968/MA/O/C-4/1M-31/2015(Pt-IV) 10-11-2020 Mandates for successful implementation of online service of Issuance of the Permission of shooting of movie Download Button
965/MA/O/C-4/1M-31/2015(Pt-IV) 10-11-2020 Mandates for successful implementation of online service of Issuance of the Permission of Road Cutting  Download Button
947/MA/O/C-4/1M-31/2015(Pt-IV) 09-11-2020 Amended Notification for the sanction of Building Plans on the basis of the risk based classification of Building vide No. 161/MA/O/C-4/1M-31/2015(Pt-III) dated 19th February, 2020 Download Button
922/MA/O/C-4/1M-31/2015(Pt - III) 02-11-2020 Notification regarding water tariff Download Button
909/MA/O/C-4/1M-31/2015 (Pt-IV) 21-10-2020 Notification regarding Business Regulation
910/MA/O/C/1M-31/2015 (Pt-IV) 21-10-2020 Issuance of License by the Urban Local Bodies for the purpose of displaying of Advertisement on site(s)
903/MA/O/C/1M-31/2015 (Pt-IV) 20-10-2020 Notification regarding unique holding number for a distinct ward number of any particular Urban Local Body in online Property Tax web portal
894/MA/O/C/1M-31/2015 (Pt-IV) 19-10-2020 Issuance of permission by the Urban Local Bodies for the purpose of construction or erection of ground based or roof based mobile towers barring lattice tower or any kind of tower
859/MA/O/C/1M-31/2015 (Pt-IV) 07-10-2020 Guidelines for issuance of permission by the ULBs for storage or stacking of construction materials during the construction of Building(s)
860/MA/O/C/1M-31/2015 (Pt-IV) 07-10-2020 Issuance of permission by the Municipal Corporations for the purpose of shooting of movie, documentary films, ad-films, tele-serials
817/MA/O/C-4/1M-31/2015 (Pt - IV) 25-09-2020 Guidelines for the Municipal Corporation for issuing permission for cutting of municipal roads
818/MA/O/C-4/1M-31/2015 (Pt - IV) 25-09-2020 Guidelines for the Board of Councillors for issuing permission for cutting of municipal roads
238/MA/O/C-4/1M-31/2015 (Pt - III) 12-03-2020 Notification regarding stipulated time limit for Right of Way
161/MA/O/C-4/1M-31/2015 Pt. - III 19-02-2020 Amendment of classification of buildings on the basis of any or all risk factors.
208/MA/O/C-4/1M-31/2015 Pt - III 06-03-2019 Sanction of Building Plan on the basis of risk-based classification of building
205/MA/O/C-4/1M-31/205 (Pt-III) 06-03-2019 Roadmap to the on-line Sanction of Building Plan through WB e-District Portal Download Button
936/MA/O/C-4/1M-31/2015(Pt - III) 19-12-2018 Implementation of initiatives on Ease of Doing Business and in order to place a regulatory mechanism for this purpose, the following mandates while granting Building Plan Sanction, together with - e-intimation to authorities of plinth level completion & Common Completion Request Form cum Occupancy Certificate Application through e-district portal Download Button
634/MA/O/C-4/1M-31/2015(Pt. I) 20-09-2017 Mandates for successful implementation of initiatives on Ease of Doing Business and in order to place a regulatory mechanism for this purpose Download Button
586/MA/O/C-4/1M-31/2015(Pt. I) 31-08-2017 Combining all affidavits & Undertakings into one affidavit/undertaking under EODB for sanction of building plan under online module
571/MA/O/C-4/3R-14/2015 29-08-2017 Risk Classification of Buildings in the WBMBR - 2007 Download Button
499/MA/O/C-4/1M-31/2015 (Pt - I) 25-07-2017 Roadmap to the on line Issuance and Renewal of Trade License through e-district Portal under e-district Mission Mode Programme
497/MA/O/C-4/1M-31/2015(Pt. I) 25-07-2017 Procedure & Checklist for Issuance of Plinth Level Completion & Occupancy Certificate    
496/MA/O/C-4/1M-31/2015(Pt. I) 25-07-2017 Mandates while issuing Trade License and renewing the same Download Button
495/MA/O/C-4/1M-31/2015(Pt. I) 25-07-2017 Conflict Reslution Mechanism for construction permit Download Button
1768/T&CP/C-2/1S-01/2017 18-07-2017 Conflict Reslution Mechanism for construction permit
441/MA/O/C-4/1M-31/2015(Pt. I) 04-07-2017 Mandates - Building Plan approval together with Occupancy Certificate & Water Connection Download Button
182/(130)/MA/O/C-4/1M-31/2015 11-05-2016 Timelime and Procedure to be followed by the ULBs dealing with sanction of Building Plan for Industrial Buildings under "Ease of Doing Business" Download Button
105/MA/O/C-4/3R-14/2015 26-02-2016 Amendment of West Bengal Municipal(Building) Rules, 2007, vide Notification No - 105/MA/O/C-4/3R-14/2015 dt 26.02.2015 Download Button
548/MA/O/C-4/3R-4/2015 (Pt. II) 10-08-2015 Governor is pleased to make after previous publication as required by sub-section (1) of section 417 of the said Act, the amendments in the West Bengal Municipal (Building) Rules, 2007 Download Button
383/MA/O/C-4/1M-31/2015 12-06-2015 Single Joint Inspection by various Government Authorities and ULBs for dealing with sanction of building plan for industrial building under 'Ease of Doing Business' Download Button
382/MA/O/C-4/1M-31/2015 12-06-2015 Timeline and procedure to be followed by the ULBs for providing drainage and sewage connection with sanction of building plan for industrial building under 'Ease of Doing Business' Download Button
381/MA/O/C-4/1M-31/2015 12-06-2015 Timeline and procedure to be followed by the ULBs dealing with sanction of building plan for industrial building under 'Ease of Doing Business' Download Button
67/MA/O/C-4/3R-8/2002 14-02-2007 West Bengal Municipal Building Rules, 2007